What does the Ridgeview Community Network Navigator do? Your Ridgeview Community Network Navigator is your go-to resource: answering questions about the network of providers and services available, acting as your advocate to help you access the best care possible and working to ensure Ridgeview Community Network meets your needs. How can the Ridgeview Community Network Navigator help me? All new members receive a personal welcome call Assist with choosing a primary care provider Find the right specialty services Facilitate communication between in-network primary care and specialty clinics on your behalf Work closely with Medica’s customer service to make sure you have the best experience possible How do I reach my Network Navigator? Call 952-442-7860 or email firstname.lastname@example.org. The Network Navigator is available 8 a.m. to 5 p.m., Monday through Friday. You may also leave a confidential voicemail message.